Tracy Wise joined CHAMPS Group Purchasing as an account manager in 2010 and today leads the division as its vice president. In this role she is responsible for ongoing growth, customer satisfaction and retention, as well as helping GPO customers maximize their savings and increasing contract utilization.
Before being named vice president, Wise served CHAMPS Group Purchasing as its associate vice president, providing leadership to the client services, pricing implementation and contracting teams. In this position, she focused on continually elevating the GPO team to help maximize member savings, increase member engagement, as well as ensure goals are achieved through empowerment and teamwork.
In 2017, Wise was honored with an Elevate Award to recognize her outstanding collaboration with Capstone.
Wise’s operational mindset and knowledge of customer service helps her to constantly think of new, efficient ways to deliver superior service and increase membership value. She recognizes everything her team does plays a vital role in increasing membership value and helping members reach their organization’s savings goals.
Wise’s areas of expertise include:
Visit our Insights section to read articles from Tracy Wise on some of these topics.